Cog railway tickets professional#

That said, if you do need accessible seating, call the ticket office (71) instead of booking online. Best of all, the railway staff will work with you to make sure your seating arrangements work best for your abilities. And the new upholstered seats are much more comfortable than the wooden seats in the old cars. There are no tie downs on the cars, but itвЂ™s a slow climb to the top.

Wheelchair-users can transfer to a fixed seat or stay in their own wheelchair and lock the breaks. The two accessible seating sections each include four fold-down seats. The accessible seats are located near the doorway, and they can be configured in a variety of different ways. The wheelchair-accessible cars are clearly marked, and include ramp access for boarding. Additionally thereвЂ™s a large accessible restroom in the building at the end of the track. ThereвЂ™s plenty of room to maneuver even the largest wheelchair or scooter around the depot, with benches for slow walkers to sit and wait for the train. ThereвЂ™s also ramp access up to the gift shop, and excellent pathway access on both sides of the tracks. Today thereвЂ™s level access from the parking lot to the depot, and elevator access down to the track level.Дownstairs thereвЂ™s level access to the waiting room, which includes an accessible restroom. Previously wheelchair-users had to navigate a steep street from the parking lot, in order to board the train. The access upgrades begin at the Manitou Springs Depot, which is just across the street from the parking lot. Major Access Upgrades Manitou Springs Depot Even better - access was a top priority during the renovation, and as a result this iconic rail journey is an excellent choice for wheelchair-users and slow walkers. ThatвЂ™s not the end of the story though, as the Broadmoor Manitou and Pikes Peak Cog Railway reopened in 2021, with upgraded tracks, railcars and visitor facilities. Sadly the railway closed its doors in 2017, after a detailed evaluation of the equipment and infrastructure. It was later acquired by Spencer Penrose, the owner of the Broadmoor Hotel, and subsequently underwent numerous upgrades and additions over the years. Located in Manitou Springs, the Manitou and Pikes Peak Cog Railway ( made its first trip to the summit back in 1891, when it carried a church choir from Denver to the top of вЂњAmericaвЂ™s MountainвЂќ. This is a seasonal job with a layoff at the end of our season.Boarding the Broadmoor Manitou and Pikes Peak Cog Railway The Mount Washington Cog Railway provides all necessary training for this position. Must be willing to work weekends and holidays.Must be able to remain calm and portray a friendly demeanor in stressful situations.Must have the ability to adapt to unexpected situations.

Must be able to maintain and accurately keep a cash bank.Must provide excellent service to internal and external customers.Must be able to properly operate and use a computer.

Work in a high pace, busy environment that changes hourly, daily, weekly, and monthly depending on the mix of business for that time period.Act as a member of a team, to accomplish the goal of providing an excellent customer service experience for our guests while also working against a time deadline.

Cog railway tickets professional#

Create an overall positive experience for our guests, whether in person or over the phone through use of positive language and professional courtesy.

Receive telephone calls from guests and potential guests, selling advance reservations and handling requests as per Railway Standards.

Inform and educate guests as to railway ticketing options and answer any inquiries produced by guests.

Greet guests and sell tickets over a Point-Of-Sale system, both over the phone and face to face.